Who we're for

By industry

Title & escrow Insurance brokerages Property management Specialty trade contractors Used auto dealerships All industries →

By workflow

Client intake & status Job & claims tracking Internal operations dashboard Partner & vendor access Scheduling & pipeline Reporting See all workflows →
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Who we're for

We build for businesses where the process is the product.

Every one of these industries runs on a handful of workflows that live in email, spreadsheets, and one veteran's memory. We map the workflow first, then build the system around it.

Nothing below replaces the licensed or regulated software you already run. It sits around that software and handles everything that software doesn't.

Title & escrow

Your escrow officer shouldn't be the status line.

A file board and status links that sit alongside SoftPro, Qualia, ResWare, or RamQuest, so agents and lenders can see where a file stands without calling, and outside-party requests come off the whiteboard.

See the full title & escrow page →
Insurance brokerages

Servicing is where the hours go, and it's the part nobody built software for.

Selling the policy is a few weeks. Servicing it is thirty years. For a life or benefits brokerage, that means:

  • Every policy loan, premium change, beneficiary update, and address change starts as a phone call or email to the office, gets re-keyed by staff onto a carrier form, and then sits in someone's inbox until the carrier responds.
  • Clients call to ask what their cash value is, what they owe on a policy loan, or when a premium is due, and the answer lives in a carrier portal only the broker can log into.
  • Carrier portals don't talk to each other, so a brokerage placing business with three carriers has three logins, three formats, and a spreadsheet stitching them together.
  • Renewals, conversions, and anniversary reviews slip because nothing flags them until a client asks.
  • Growth is capped by staff. Every hundred new policies means another servicing hire.
What we build

A servicing layer the client can see. Clients submit requests through pre-filled forms that validate before they reach you, sign where signatures are required, and track status without calling. Staff see every open request in one queue, with what's waiting on the carrier and what's waiting on the client. Policy data is presented in one place regardless of carrier. Reminders fire for renewals and reviews before the client thinks to ask.

What stays exactly as it is

Carrier systems remain the system of record. Your team still reviews and submits every request; nothing goes to a carrier without a human deciding it should. Licensing, suitability, and compliance decisions stay with you.

Where it usually lands

Operations Platform from $25,000 · typically 10–16 weeks

Clients need their own secure login to see their policies.

Property management firms

Every unit has a story, and it's spread across five inboxes.

Off-the-shelf property software handles rent and accounting well. It handles the rest badly:

Property managers in Dallas–Fort Worth: see your page →
  • Maintenance requests come in by text, email, and phone. Assigning a vendor, confirming they showed up, getting photos back, and telling the tenant it's done is a chain of calls.
  • Owners want to know what's happening with their unit and email the manager to ask. The answer takes twenty minutes to assemble from three places.
  • Turnover is a checklist nobody wrote down: notice received, inspection, make-ready, listing, showings, application, lease. Units sit empty because a step got missed.
  • Vendors have no system, so every invoice, W-9, and insurance certificate is chased manually.
  • Inspections live in a phone's camera roll.
What we build

A work order and turnover system that sits beside your accounting software. Tenants submit requests through a link, vendors get assigned and update from their phone with photos, owners see status through a secure link instead of emailing you. Turnover runs as a tracked checklist with dates, so an empty unit is never a surprise. Vendor documents and expirations are tracked in one place.

What stays exactly as it is

Rent collection, accounting, and leases stay in your existing property management software. This connects to it where it makes sense and never duplicates it.

Where it usually lands

Workflow from $15,000 · typically 6–10 weeks

Tenants, owners, and vendors respond through secure links; nobody needs an account.

Specialty trade contractors

The job runs fine. The paperwork around it doesn't.

Field service tools handle scheduling and invoicing for a plumber or an electrician. Specialty trades (fire protection, elevator, HVAC controls, commercial glazing, low-voltage) have a different problem:

  • Work is recurring and compliance-driven. Inspections, certifications, and service intervals are tracked on a spreadsheet that someone updates when they remember.
  • Every job produces documents a customer or an inspector will eventually demand: test reports, certificates, photos, sign-offs. They live in email attachments and a technician's truck.
  • Bids and change orders go back and forth by email, and nobody can say which version the customer approved.
  • Customers call to ask when the next inspection is due or whether the report was filed.
  • Techs collect the same information on paper, then someone types it in.
What we build

A job and compliance record for every site you service. Recurring inspections and certifications schedule themselves and warn before they lapse. Technicians complete forms on a phone, with photos, and the report generates itself. Customers get a secure link to their site's history, next due dates, and every report you've ever filed for them. Change orders are approved with a click and stored against the job.

What stays exactly as it is

Dispatching and invoicing stay in your field service software if you have one. This is the layer for what that software forgets: the records, the deadlines, and the customer's questions.

Where it usually lands

Workflow from $15,000 · typically 6–10 weeks

Field forms, generated documents, and customer links, with no customer logins to manage.

Used auto dealerships · Warranty claims

Half a staffer's day is spent on phone tag between the customer and three service shops.

A dealership that sells warranties on used vehicles inherits a coordination job nobody planned for:

Used car dealers in Dallas–Fort Worth: see your page →
  • A customer calls with a problem. Staff confirm coverage, then call each service shop to find availability, hand the job off, and call back repeatedly to check status.
  • The customer calls the dealership for updates because the shop won't call them.
  • Which shop has which car, and where each claim stands, lives in one person's head and a notepad.
  • Warranty renewals suffer because the claim experience was slow and opaque, even when the repair was fine.
  • At roughly half of one staff member's day, the coordination alone costs a dealership around $25,000 a year in recoverable labor.
What we build

Customers start their own claim online. They self-schedule against live shop availability from one master calendar. Each shop sees only its assigned jobs and updates status with photos and notes. Status changes email the customer automatically. Staff see every active claim on one dashboard and keep full control of which shop gets which job.

What stays exactly as it is

How warranty coverage gets determined doesn't change. Your team makes that call the way it does today. The system records it and removes the busywork that follows.

Where it usually lands

Workflow from $15,000 · typically 6–10 weeks

Customers and shops work through secure links; the dealership is the only party that logs in.

Don't see your industry?

The pattern is the same everywhere: a process that reaches outside your team, a spreadsheet holding it together, and one person who knows how it really works. If that sounds like your office, a Blueprint will tell you exactly what fixing it takes and what it costs. $1,500, credited toward the build, and you own it either way.

No cost, no obligation. Erick replies within a day to set a time.